Implementation SignOnline works hand-in-hand with its clients to implement the SignOnline solution. An Implementation Manager (IM) guides each client through the process. The IM helps mold a solution to fit particular needs, then helps a client re-check to make sure all steps and testing are complete before the client goes live. SignOnline's average ASP implementation varies between 2 to 4 weeks, depending on the amount of customization. For customers licensing the solution, a customized installation plan will be jointly developed with SOL. If substantial customization is needed, a technical resource person will be sent to the client to develop a project specification plan to handle the customization process. There is a one-time charge for the development of the project specification document. Training As part of implementation, SignOnline recommends each client participate in SignOnline's training modules. Currently, there are two core modules available: 1. Preparing documents with SignOnline's TagTool; 2. Using the SignOnline SAFE. Training is conducted face-to-face with the users of the system. There is a per-person charge for the training.