SignOnline's customer care is powered by PeopleSupport.com, a 24/7 provider of phone, e-mail, and online chat support. PeopleSupport has the latest technology and is able to "push" pages to the user during the support process in order to efficiently troubleshoot and answer signing questions. Support includes answering technical questions regarding downloads and operating systems as well as inquiries about software usage. Support also is provided in the event that the integrity of a digital certificate is compromised. The goal of SignOnline's Customer Care Solution is to make sure all questions are answered with e-speed.