SUPPORT
SignOnline's customer care is powered by PeopleSupport.com, a 24/7 provider
of phone, e-mail, and online chat support. PeopleSupport has the latest technology
and is able to "push" pages to the user during the support process in order
to efficiently troubleshoot and answer signing questions.
Support includes answering technical questions regarding downloads and operating
systems as well as inquiries about software usage. Support also is provided
in the event that the integrity of a digital certificate is compromised.
The goal of SignOnline's Customer Care Solution is to make sure all questions
are answered with e-speed.
Toll Free: 1 (800) WAVE-NET
Corporate Headquarters
Signonline, Inc.
c/o Wave Systems Corp.
480 Pleasant Street
Lee, MA 01238
tel: 413-243-1600
fax: 413-243-0045
Technical
Support
(for signing software support only):
1 (800) WAVE-NET or
1 (800) 928-3638
E-mail
signonline@wavesys.com
Sales Support
sales@wavesys.com